Knowledge assistant for your own documents
Ask a question in plain English, get the answer and the document it came from.
Point it at your contracts, manuals, policies or research and it answers questions from them — with a link to the page it took each answer from, so anyone can check. People only ever see the documents they are allowed to see.

Why use it
Find the answer without opening every document.
The everyday challenge
The information exists, but it is spread across long manuals, contracts and policies. Staff spend time guessing search terms, checking versions or asking a colleague who may be just as busy.
What gets easier
Ask a question in everyday language and get an answer with its source. Staff can check the relevant passage and spend less time searching through folders.
What you can do
- Ask a direct question
- Search approved documents through a conversation. Follow up for a clearer explanation without needing to know the exact wording used in the file.
- Check the answer at its source
- Open the cited document and page to inspect the original wording, especially when a decision depends on the details.
- Respect document access
- Keep answers within the material a person is allowed to read. Private-server and disconnected deployment options support restricted environments.
See it in practice
A new colleague needs the expense policy.
An example request
“What do I need to submit with a travel expense claim?”
Ask in normal language
The employee asks the question without knowing which folder contains the policy.
Read a sourced answer
The assistant explains the requirements from the approved policy and links to the relevant passage.
Verify and act
The employee checks the source. A missing or conflicting rule goes to the policy owner for clarification.
The result: A more direct route from a question to a checkable answer, with less interruption for colleagues.
An illustrative workflow. We tailor the details to your team during setup.
Make it work for you
Your questions, answered.
What your team needs, how we check the results, and where people stay involved.
We help with setup, connections to your existing tools, and ongoing support.
Talk through your use caseWhat do we need to get started?
Bring a few examples of the work you want to make easier, along with:
- An approved set of documents and their current versions
- The groups allowed to read each collection
- Real questions your staff struggle to answer today
We organise the starting collection, connect permissions and test the questions your team actually asks. Hosting can be planned for your cloud, private servers or a disconnected network.
How do you check quality and accuracy?
- Check whether each citation supports the answer, including qualifications in nearby paragraphs.
- Test outdated files, conflicting policies, missing answers and accounts with different access rights.
Where people stay involved
A citation makes an answer easier to verify; it does not guarantee the interpretation is correct. Document owners keep sources current, and staff verify important decisions against the original text.
Who is this useful for?
Defence, government, legal, banking, healthcare, research and large enterprises.
- Employees
- Find instructions and policies without knowing where every file is stored.
- Document owners
- Help teams use approved material while controlling who can access it.
- Reviewers and researchers
- Follow an answer back to the source instead of accepting an unsupported summary.
What should our technical team know?
Retrieval-augmented generation, role-based access, on-premise or air-gapped.
We agree the connections, access permissions, hosting and monitoring before deployment. Private infrastructure options and ongoing support can be discussed in the walkthrough.
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Book a walkthrough or tell us how you’d like to use this system. We’ll help you choose the right setup.